White Paper: Designing Chat and Voice Bots

White Paper: Designing Chat and Voice Bots2019-12-18T12:49:06-06:00

Today, Google, Alexa, and Siri have become household names in America. Many of us now ask a smart speaker what the weather is for the day, to play a favorite song, or to replace the manual effort of “Googling” something. In fact, almost 20% of US households own a smart speaker. On a nationwide level, that translates to 47.3 million smart speaker owners.

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