The Future of Voicebots and Chatbots in Healthcare

2019-03-04T09:28:24-05:00February 28, 2019|Fusion Blog, Healthcare|

Patient: “Hey Google, get a refill of my statin.” Google Assistant: “Your prescription request was sent to the pharmacy.” Healthcare providers are looking for innovative ways to connect with patients. It’s all centered around one concept: redefining the patient experience. Chatbots are taking the place of traditional, stale IVR solutions in call centers, as [...]

Addressing Social Determinants of Health Using Google Maps and Machine Learning

2019-03-08T14:44:05-05:00February 12, 2019|Fusion Blog, Healthcare|

By all means, health systems should do everything possible to give patients the best possible medical care. But let’s take a step back. The largest contributors to premature death, accounting for a full 40%, are the patient’s own behaviors. Another 15% are their social circumstances. Add in genetic predispositions and environmental exposure. Now you’re up [...]