Client Perspective - David Haas, President

“Our baseline knowledge of Google Enterprise gave insights into the solution so we knew it would be a good fit for our needs. But we also realized we needed a partner that could offer overall ‘big picture’ strategic direction as well as over-the-shoulder tactical advice.

By selecting Maven Wave, we were able to meet both those needs and move quickly and efficiently to achieve our first round of goals. Going forward, we see many additional ways in which Google Apps for Enterprise can help us achieve significant savings, increased customer satisfaction and productivity.”

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Google Apps Case Study: Merchants Building Maintenance

Business Situation
With several companies under the Merchants Building Maintenance umbrella, our client’s leadership team identified a need to unite the messaging platform for more than 250 employees in a more integrated and comprehensive fashion, and take advantage of Google’s inherent Disaster Recovery and High-Availability features. In addition, Merchants wished to enable full-featured archiving and discovery for email messages. They turned to Maven Wave Partners to deploy Google Apps for Business along with Google Messaging & Discovery to solve their immediate challenges and give them a platform on which they can grow their business in the future.

The Deployment Approach
Merchants had already tested Google Apps free edition for a subset of users so they were comfortable with the basic platform. Maven Wave and Merchants determined there was no need to migrate mail messages from other platforms and that switching all four (4) domains to Google Apps for Business could be achieved relatively simply. Merchants was able to address the key areas of messaging unification, stability, archiving, and scalability providing a strong and affordable backbone for their business. The upcoming planned evolution is to integrate specific Merchants’ processes into the fabric of the Google Apps toolset to provide additional benefits via process improvement and efficiency.  

The Partnership
Merchants has appreciated the leadership and technical expertise of Maven Wave. We provided them with both strategic direction and tactical advice and engaged with both senior leadership and corporate services.  Both sets of partners are pleased with the current implementation, and are enthusiastic about the additional, significant opportunities that Google presents for improving overall business operations in the future.